Effective Date: April 10, 2026
At Master Painters (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, fill out a contact form, request an estimate, or communicate with us.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form
- Request an estimate
- Contact us by phone or email
- Send us a message regarding our services
The personal information we may collect includes:
- Name
- Phone number
- Email address
- Message content
- Property or project details
- Any other information you voluntarily submit
We may also automatically collect certain technical information when you browse our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of access
- Referring website
- Cookie and usage data
California privacy materials explain that businesses should disclose the categories of personal information they collect and how that information is used.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries
- Provide estimates and schedule consultations
- Communicate regarding painting, drywall, stucco, or surface repair services
- Improve our website performance and user experience
- Maintain website security and prevent fraud or misuse
- Comply with legal obligations
The California privacy regulations effective January 1, 2026 continue to govern how covered businesses describe collection and use practices, while the Attorney General’s guidance emphasizes telling consumers what is collected and how it is used.
3. Sources of Information
We may collect information from the following sources:
- Directly from you when you contact us or submit a form
- Automatically from your browser or device when you use our website
- From service providers that help us operate our website, hosting, or communications tools
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience.
Cookies may help us:
- Remember site preferences
- Analyze visitor activity
- Improve website performance
- Support embedded features or tools
You may control cookies through your browser settings. Disabling cookies may affect some site features.
California guidance recommends that businesses clearly explain their privacy and tracking practices in publicly posted privacy materials.
5. How We Share Information
We do not sell your personal information in the traditional sense.
We may share information only in limited situations, such as:
- With service providers that help operate our website or communications
- When required by law, legal process, or governmental request
- To protect our business, rights, safety, or website security
- In connection with a business transfer, merger, or sale, if applicable
If our data practices change in the future, we will update this Privacy Policy.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, improving services, and complying with legal obligations.
The FTC recommends keeping personal information only as long as there is a legitimate business need or legal requirement, and disposing of it securely when it is no longer needed.
7. Data Security
We take reasonable administrative, technical, and organizational measures to help protect the personal information we collect. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
The FTC’s business guidance recommends limiting unnecessary retention, controlling access, and using reasonable safeguards to protect customer information.
8. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Depending on applicability, these rights may include:
- The right to know what categories of personal information are collected
- The right to know the purposes for which personal information is used
- The right to request access to personal information
- The right to request deletion of personal information, subject to legal exceptions
- The right to request correction of inaccurate personal information
- The right to non-discrimination for exercising your privacy rights
The California Attorney General states that the CCPA gives consumers more control over the personal information businesses collect about them and provides rights including knowing, deleting, and correcting certain information.
To exercise a privacy-related request, please contact us using the information below.
9. Do Not Sell or Share
Based on our current business model and the type of information collected through this website, Master Painters does not sell or share personal information for cross-context behavioral advertising.
If that changes in the future, we will update this Privacy Policy and provide any notices required by applicable law. The CPPA’s notice guidance describes additional disclosure requirements when a business sells or shares personal information.
10. Third-Party Links and Tools
Our website may contain links to third-party websites or may use third-party tools such as contact form providers, map integrations, analytics tools, or embedded media. We are not responsible for the privacy practices of those third parties. We encourage users to review their privacy policies separately.
11. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that a child has submitted personal information through our website without appropriate consent, we will take reasonable steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.
California online privacy guidance says posted privacy policies should be kept current and updated at least annually.
13. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Master Painters
Owner: Carlos
Phone: (818) 217 5096
Email: Masterpainters25@hotmail.com
Address: 12550 Amboy Ave, Sylmar CA
Service Areas: Ventura County & Los Angeles County